Troubleshooting Ports

Links

NAgent Check utility

Network Agent + Connection Gateway

Network schema:

--- theme: '' --- graph LR K[KSC] --> |TCP13000| A[NAgent +Distr Point & Gateway]; A <--> |TCP13292| M[Mobile Device]

Listening service: klnagent.exe, opens TCP13000

Check open port:

netstat -napo tcp | find "13000" # port must be LISTENING

Check gateway function: Use klnagchk.exe tool (see link above), you should see This device is a connection gateway in output text.
Check gateway port:

netstat -napo tcp | find "13292" # port must be LISTENING

Check gateway certificate:

openssl s_client -connect ksmm.lab.local:13292

You should see certificate data with correct Subject CN.

iOS MDM Server

Network schema:

--- theme: '' --- graph LR I[iOS for MDM] <--> |TCP443| D[iOS Device]; I --> |TCP2197| A(((APNs Cloud, 17.0.0.0/8))) A --> D

Listening service: kliosmdmservicesrv2.exe, opens TCP443

Check open port:

netstat -napo tcp | find "443" # port must be LISTENING

Check iOS MDM certificate:

openssl s_client -connect ksmm.lab.local:443

Corporate Apps Portal

Network schema:

--- theme: '' --- graph LR C[Corp Portal] --> |klakaut.exe TCP13291| K[KSC]; A[Admin] --> |TCP8070| C U[User] --> |TCP8071| C

Check open port:

tasklist | find "klakaut" # => PID
netstat -napo tcp | find "PID" # port must be ESTABLISHED